Job Description

We at Virgin Holidays love selling holidays! Not only are we already the UK's number one scheduled tour operator to the USA and Caribbean, we are expanding throughout the world!

A brand new opportunity has arisen in an exciting new area of our business and we are now recruiting a new team to be part of our Retail Sales Department.

Fancy being part of a new venture promoting and selling our fab holidays? Passionate about travel? Well, if that sounds like you then read on.

We are looking for outgoing, enthusiastic, persuasive sales people to become part of our retail sales teams in various locations in the South East.
Responsibilities

* To be the external face of Virgin Holidays retail offering advice face to face and also on the phones.
* To communicate professionally with customers and provide exceptional service in every situation (we have a reputation to keep)!
* To have a keen eye for keeping customer facing merchandise up to date and sales focussed to encourage customer enquiries and sales.
* To promote your store through leafleting and traffic stoppping to generate sales
* To be presentable and ready to sell the Virgin brand through your appearance and the appearance of your work area.
* To work as a supportive member of a small team to ensure overall shop targets are achieved
* To learn our products (by heart) and be able to describe features and benefits to customers depending on their needs
* To maximise sales and the customers holiday experience by suggesting excursions, upgrades, insurance etc.
* To want to strive towards meeting your personal sales targets.
* To always be looking for innovative ways to generate customer enquiries.

Additional info

* This is a uniformed position
* This role requires you to work shifts (including late nights and weekends)
* There is a great 3 week full time training induction course you will need to commit to in Crawley, West Sussex

We believe our staff are our best asset and are vital to the continuing success of the company. So, on top of an attractive salary and we offer fantastic industry renowned benefits (including flights on the VAA network)

Salary / Pay

£13,000 - £15,000 per annum pro rata

Benefits

At Virgin Holidays we work hard, but have rewards in place so that you can play hard too. Our permanent employees receive 7 free flights a year to a wide range of glamorous global destinations which is more than enough to satisfy the most extreme wanderlust. Beyond a whole world of travel opportunities, we also offer a competitive benefits package: * Pension and private medical schemes * Life assurance * Excellent discounts across the Virgin Group and lots of other companies * Long term disability insurance * Spouse's and dependent's benefit * Dental plans * Health screening * Access to other major airlines' discount travel, including European airlines

Extras

Experience Required

* A sales driven person with a passion for selling our great holidays. * Retail sales experience is essential (travel or non-travel related) * You must have proven experience in a targetted sales role * It is essential you have experience working in a customer facing role * You have either visited a long haul destination or worked with the long haul product * Good numerical skills with ability to manually calculate holiday costs without error. * An ability to take ownership and to work with little or no Supervision at times. * We will need you to roll your sleeves up and get stuck into what ever challenges we may face in this this new venture (and there may be a few)! * To have excellent communication skills (written and spoken)